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Shipping

Shipping

Gift Wrapping

We can gift wrap your item for FREE – a card can also be included for $3.95

Shipping

Shipping with New Zealand

  • Post and packing within NZ Flat rate $5.00 via NZ courier
  • Orders over $99.00 – FREE shipping within NZ – this excludes large artworks. Please contact us for shipping costs on these.

Your signature and ID will be required upon delivery. The parcel can be delivered to your home or work. To ensure you are available to collect your purchase when it is delivered, we recommend that you enter your daytime or business address for your shipping address. Delivery takes 3-7 working days, depending on where you live. Please remember that during very busy times, delivery may take longer and any delays in the postal service are out of our control. Should there be a delay in dispatching your order we will contact you immediately to advise you of the reason for the delay.

Shipping to Australia

We also ship to Australia with a Flat Rate of NZ$10. Delivery to Australia can take 7-20 working days depending on where you live. If buying from Australia please note that all our website prices are in New Zealand Dollars.

Items in your order may be subject to taxes, customs duties and fees levied by Australian Customs (“Import Fees”). The recipient of the shipment is the importer of record in Australia and is responsible for all Import Fees.

Shipping outside of New Zealand/Australia

Please email us first with order and we will send you an email with shipping costs.

The delivery time for international orders can take extra 7-20 working days, depending on where you live.

Items in your order may be subject to taxes, customs duties and fees levied by the destination country (“Import Fees”). The recipient of the shipment is the importer of record in the destination country and is responsible for all Import Fees.

Delivery and Insurance

The Paua Room insures each purchase during the time it is in transit until it is delivered to your specified delivery address. We require a signature for any goods delivered, at which point responsibility for your purchased goods passes to you. If you have specified a recipient who is not you for delivery purposes (for example as a gift) then you accept that evidence of a signature by them (or at that delivery address) is evidence of delivery and fulfilment by The Paua Room, and transfer of responsibility in the same way.

Please note that we aim to dispatch all orders within 24 hours, or 48 hours during sale periods. Estimated delivery times are to be used as a guide only and commence from the date of dispatch. The Paua Room is not responsible for any delays caused by destination customs clearance processes.

The Paua Room is not liable for any pictorial, graphical or typographical inaccuracies on their website. All product specifications including dimensions are subject to change without notice.

Prices, shipping and handling charges are also subject to change, please check often.

 


 
The Paua Room - Map

Where We Are

6 Commercial Road,
Helensville,
Auckland 0800,
New Zealand

Phone 09 420 9898

Shop Hours

Monday Closed
Tuesday 10:30am to 5:00pm
Wednesday 10:00am to 5:00pm
Thursday 10:00am to 5:00pm
Friday 10:00am to 5:00pm
Saturday 10:00am to 2.00pm
Sunday Closed

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